Hi
I have a client who already has his AA's recorded and has a prompt in any sub AA's that give the caller the option to press * to be redirected to the Main Menu.
however when the caller presses * nothing happens...is there anyway to allow this to work?
pls advise asap.
Full Version: Ability to use a * as one of the destination prompts
would also be nice to have #411 for the company directory
QUOTE (pbxuser911 @ Jan 5 2009, 12:02 AM) 
would also be nice to have #411 for the company directory
You mean 411? That is already possible. # is generally used as "enter" key.
QUOTE (Friedom-Tech @ Jan 4 2009, 04:48 PM)
I have a client who already has his AA's recorded and has a prompt in any sub AA's that give the caller the option to press * to be redirected to the Main Menu.
however when the caller presses * nothing happens...is there anyway to allow this to work?
however when the caller presses * nothing happens...is there anyway to allow this to work?
The star key usually has the function to clear the input; that is probably the problem here. I believe at the moment there is no way to get the AA to redirect a call when entering star. Workaround would be to use a IVR node.
QUOTE (pbxnsip @ Jan 5 2009, 05:15 AM)
The star key usually has the function to clear the input; that is probably the problem here. I believe at the moment there is no way to get the AA to redirect a call when entering star. Workaround would be to use a IVR node.
so the ivr node would be able to redirect a * prompt to any destination?
QUOTE (Friedom-Tech @ Jan 13 2009, 01:47 AM)
so the ivr node would be able to redirect a * prompt to any destination?
Yes. Though ERE are not very simple (you need to escape the * as it is a special symbol, \*).
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