pbxnsip forum > Calls in agent group cause high CPU load

Full Version: Calls in agent group cause high CPU load

pbxnsip forum > Product Setup > Agent Group Setup

maslym

Dec 11 2007, 08:02 PM

Hi,
We found another problem on pbxnsip. Whenever there are calls in the agent group, it will cause the CPU load used by pbxnsip to jump to 99%. I tested it on our test server with 2.1G processor running SuSE Linux. With versions 2.1.1.2211 and 2.1.2.2292, when there is a call
coming into the agent group and waiting to be picked up, the CPU load used by the pbxnsip jumps to 99%. There is no such problem found on verion 2.1.0.2115. Any idea?

Thank you!

pbxnsip

Dec 11 2007, 08:16 PM

What is in the "Ring stage duration" and the "Number of agents added per stage" setting?

maslym

Dec 11 2007, 09:37 PM

These two fields are blank. Actually I did't change any settings on the agent group after I created it. I just used all default settings.
Thank you.

pbxnsip

Dec 11 2007, 09:38 PM

QUOTE(maslym @ Dec 11 2007, 04:37 PM) [snapback]2221[/snapback]

Actually I did't change any settings on the agent group after I created it. I just used all default settings.

Yea, I would call that a bug. Will be fixed in 2.1.3. Workaround is to put a value there like "5".

maslym

Dec 11 2007, 10:43 PM

Well, it seems putting a value there solves the problem.
Thank you.

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